7.3.9 Print PIN Mailer report

The Print PIN Mailer report provides a list of all requests for PIN mailer documents that have not yet been printed. These requests are created when you collect a request for a soft certificate package. You can use this report to print PIN mailer documents individually or as a batch.

Once a PIN mailer document has been printed for a soft certificate package, you cannot use the Print PIN Mailer Document option again; reprinting PIN mailers is restricted to operators who have permissions to the Reprint PIN Mailer Document option.

This report is available in the Reports category, and as an alternative search in the Requests category.

7.3.9.1 Search criteria

You can use the following search criteria:

Field

Description

Name (contains)

Type some characters from the person's name.

Group

Select the group to which the person belongs.

Credential Profile

From the drop-down list, select the credential profile that was used in the request.

Requested After

Select a date. Only requests made after this date are returned.

Requested Before

Select a date. Only requests made before this date are returned.

Device Serial Number

Type the serial number of the device.

7.3.9.2 Report fields

The report contains the following fields:

Field

Description

ID

The internal ID of the job.

Full Name

The full name of the person for whom the request was made.

Credential Profile

The credential profile associated with the request.

Status

The status of the request; for example, Created.

Request Date

The date the request was made.

Serial Number

The serial number of the device.

You can click on an item in the list of results to open the View Request screen, from which you can select the Print Mailer Document option; alternatively, you can select multiple items from the list, then from the Tools menu select Print Mailer Document to print a batch of PIN documents.

7.3.9.3 Further information

See section 13.2, Printing mailing documents for a soft certificate package for more information.